Not Everyone Can Be an Advocate or Facilitator in a Support Group
Choosing Who Leads: Not Everyone Is Suited To Be An Advocate Or Support Group Facilitator
Author:
• Tim McGuinness, Ph.D. – Anthropologist, Scientist, Director of the Society of Citizens Against Relationship Scams Inc.
ABSTRACT
Effective advocacy and facilitation depend on temperament, discipline, and self-awareness more than passion. The work asks for steady presence, calm regulation, clear boundaries, consent-based help, and a skills-first focus that strengthens member capacity over time. Risks arise when savior identity, unresolved trauma, status seeking, control needs, or poor follow-through drive behavior. Dysphoria, the wish for reality to be different, can push aspiring leaders toward urgency, rescuing, and identity seeking; when contained by scope, supervision, and structure, that same energy can be channeled into service. Readiness shows in reliability, neutrality, time margin, feedback tolerance, and comfort with referrals. Misalignment shows in resentment, rule-bending, story ownership, and physiological overload. Organizations should screen, apprentice, document, rotate, and debrief. Individuals who are not a fit can still contribute through operations, content, outreach, or supervised mentorship. The aim stays constant: support is not rescue, ask before advice, teach skills, hold the frame, and help people stand.
Choosing Who Leads: Not Everyone Is Suited To Be An Advocate Or Support Group Facilitator
Purpose And Premise
Being an advocate, facilitator, or support group manager looks simple from the outside. A person cares, a group gathers, and help appears to happen. In practice, these roles require temperament, skill, discipline, and sustained self-awareness. Not everyone is suited for this work, and that is not a judgment on character. It is a reminder that the health of victims and the integrity of groups depend on the right people doing the right tasks for the right reasons. This piece outlines the positive characteristics that mark effective advocates and facilitators, the risks and traits that undermine these roles, and practical ways a person can evaluate whether they are ready, misaligned, or motivated by reasons that will not serve survivors well.
What Effective Advocacy and Facilitation Look Like
Good advocates and facilitators are defined less by passion and more by steadiness. They combine empathy with boundaries, curiosity with restraint, and care with accountability. They do not try to be everything to everyone. Instead, they keep the mission in view and help others build capacity.
Core characteristics of effective advocates
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- Steady presence. Survivors and groups benefit from reliability. A good advocate shows up on time, keeps commitments, and communicates early when plans change. This kind of consistency creates safety.
- Emotional regulation. Calm is contagious. A person who can feel strong emotions without becoming overwhelmed helps others do the same. Regulation does not mean numbness. It means feeling, then choosing.
- Listening first. Effective advocates let stories land. They reflect what they hear before suggesting options. They treat silence as part of support rather than a problem to be filled with speech.
- Boundary clarity. Clear limits protect everyone. Healthy advocates can say yes with conditions and no without guilt. They keep roles distinct, and they do not offer what belongs to professionals.
- Consent-based help. Advice follows permission. A respectful question sits at the center of effective support: Are you open to ideas, or would you like to be heard right now?
- Skill orientation. Good helpers strengthen capacity. They teach simple, repeatable tools such as paced breathing, grounding, brief planning, and stepwise problem solving. They prefer skills first, then support.
- Cultural humility. Every survivor brings a unique context. Effective advocates ask, learn, and adapt. They avoid assumptions about family roles, identity, or beliefs. They treat difference as information, not a barrier.
- Accountability and follow-through. Promises are small and specific. A person who keeps small promises can be trusted with larger ones. When mistakes occur, they own them, repair promptly, and adjust practice.
- Referral mindset. Good advocates know what the role does not include. Legal advice, therapy, crisis intervention, financial planning, or housing placement requires qualified providers. Effective helpers normalize referrals and encourage stepped care.
- Reflective practice. After every engagement or meeting, effective advocates ask, What went well, what was hard, what did I learn, what needs to change next time? Reflection keeps learning alive and ego in check.
Core characteristics of effective facilitators
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- Process over performance. A strong facilitator protects time, attends to flow, and keeps the group on purpose. The focus remains on stabilizing distress, teaching skills, encouraging accountability, and promoting independence.
- Equal air-time and structure. Facilitation is fair architecture. It uses round-robin check-ins, timekeeping, and consent norms to distribute participation. The aim is a room that does not depend on any single voice.
- Boundary modeling. Leaders model the limits they expect others to honor. Availability is clear. Off-platform contact is contained. Emergencies are routed to appropriate services. Modeling teaches by example.
- Conflict navigation with respect for rules. Differences happen. Good facilitators name them early, reinforce agreements, and guide members back to common ground. They do not avoid hard moments, and they do not escalate them.
- Documentation and transparency. Ground rules, scope statements, and referral lists are visible and reviewed. Transparency reduces confusion and protects the group from drift.
What Undermines Advocacy and Facilitation
Good intentions do not protect anyone from risks. Certain traits, habits, and motives increase the chance that an advocate or facilitator will harm rather than help, even if the harm begins softly.
Risk traits in would-be advocates
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- Savior identity. A person who needs to be the fixer will give advice without consent, take over decisions, and measure worth by gratitude received. This looks like help, yet it builds dependence.
- Unresolved personal trauma in the foreground. Every helper has a history. When that history is unexamined or still raw, it will drive over-identification, emotional flooding, and boundary violations. The work becomes a stage for one’s own healing rather than a service to others.
- Status seeking. Some people enter advocacy to gain a profile, standing, followers, or influence. Status can be a byproduct of good work, but when it is the point, the mission bends to optics.
- Control needs. The urge to manage others’ choices, pace, or outcomes will surface as pressure. Survivors feel judged or directed. Learning stops.
- Poor follow-through. Missed messages, shifting availability, and late arrivals communicate unreliability. Trust erodes quickly.
- Chronic rule bending. A person who treats confidentiality, contact limits, or scope as optional will endanger members and the program.
- Gossip and grievance loops. Sharing private details without consent, venting about members or leaders, or building alliances against structure fractures trust and culture.
- Being argumentative. Having your own opinions is fine, but needing to express them, especially when an expert provides correct informatio,n is not helpful.
Risk traits in would-be facilitators
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- Performance over process. Meetings turn into personal showcases. Tangents multiply. Time boundaries vanish. The group moves from a practice space to a stage.
- Rescuing at scale. The leader becomes the center of late-night crisis loops, private consults, and off-platform troubleshooting. Burnout follows. Members stop building their own capacity.
- Inconsistency. Rules change week to week. Exceptions are granted to favorites. Members feel unsteady, and the room seeds resentment.
- Defensiveness to feedback. A facilitator who cannot absorb critique cannot grow. The room learns to stay silent, and problems harden.
- Wrong Reasons: How To Tell When Motivation Is Misaligned
- Motivation matters. Two people can do the same act for very different reasons. One reason supports long-term health, the other undermines it.
Signs of wrong reasons
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- A need to be needed. The person feels uneasy when members take steps without them. They become less available when a survivor stabilizes. Their worth depends on another’s distress.
- Revenge or crusade energy. The would-be advocate wants to get even with scammers by turning victims into a following. Anger is understandable, yet it cannot lead the work.
- Personal therapy by proxy. The room becomes the place where the leader seeks soothing, reassurance, or validation for their own wounds. Members begin to parent the leader.
- Visibility first. The person asks for titles, public roles, or platforms before they have learned basics, joined supervision, or served quietly.
- Avoidance of professional collaboration. The person distrusts therapists, legal counsel, or law enforcement in principle and steers survivors away from appropriate help.
- Inability to tolerate limits. The would-be helper reacts strongly when asked to honor scope, document boundaries, or follow a referral pathway.
Right Reasons: What Good Motivation Sounds Like
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- Service and stewardship. The person wants survivors to become more independent over time, even if that means becoming less central.
- Learn-first humility. They seek training, shadow experienced leaders, welcome supervision, and adjust when shown better ways.
- Respect for scope. They value collaboration with professionals and speak plainly about what they can and cannot offer.
- Patience with pace. They accept that recovery takes time. They do not push. They also do not collude with avoidance.
How A Person Can Tell If The Role Fits
Self-assessment is more than a quiz. It is a period of honest observation and tested practice. The following checkpoints help a person decide.
Signals of readiness
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- Personal stability. Sleep, mood, and daily functioning are steady. The person can set and keep healthy boundaries in other areas of life.
- Capacity for neutrality. They can hear hard stories without rushing to fix. They can sit with anger, grief, and shame without becoming reactive.
- Time and energy margin. They have the bandwidth to prepare, deliver, and debrief meetings or advocacy tasks without sacrificing family, work, or health.
- Feedback tolerance. They can receive and incorporate notes from peers, supervisors, and members without defensiveness.
- Referral comfort. They are willing to say, this belongs with a therapist or attorney, and then support the person through the referral.
Practical tryouts
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- Shadow and assist. Start by observing skilled facilitators, then take small roles such as timekeeping or reading agreements. Learn the feel of the room before leading it.
- Practice consent language. Use simple checks: Would you like ideas, or would you like to be heard? Notice how often advice impulses arise.
- Teach one short skill. Offer a brief grounding exercise and ask members to reflect on its effect. Focus on clarity rather than polish.
- Debrief with supervision. After each effort, meet with a supervisor or senior volunteer. Review boundaries honored, moments of pressure, and places for adjustment.
Signals that suggest stepping back
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- Physiological overload. After meetings, the person cannot sleep, feels wired or drained for days, or develops headaches and stomach discomfort as a pattern.
- Boundary spillover. Private crisis texting becomes routine. Personal relationships are strained. Work performance dips.
- Resentment and blame. The person feels angry when members do not take advice, or they blame colleagues for enforcing agreed-upon rules.
- Story ownership. The person shares member details without consent, even in the name of learning, and resists correction.
If these patterns persist, the role likely does not fit at this time. Stepping back protects both the helper and the people seeking help.
What To Do If The Role Is Not A Fit
There are many meaningful ways to advance recovery and safety without leading a room or acting as a front-line advocate. A person who discovers a misfit can still contribute.
- Project-based contributions. Writing educational materials, moderating asynchronous forums with strong rules, building resource lists, or translating content serve victims directly.
- Operations support. Scheduling, logistics, tech setup, and data hygiene make groups possible and protect privacy.
- Peer mentorship with limits. Some can offer light, time-bound check-ins under supervision. Clear structures keep this safe.
- Public awareness. Policy work, media outreach, or community briefings can be handled by those who are steady with audiences but not suited to emotional containment.
- Fundraising and partnerships. Relationship building with aligned organizations expands capacity without placing someone in a clinical or quasi-clinical role.
Strengthening The Role For Those Who Are A Fit
Even when alignment is good, advocacy and facilitation require ongoing maintenance. A few practices keep the work healthy.
- Routine supervision. Regular consultation protects standards and offers a place to process tough moments.
- Continuing education. Trauma, grief, fraud, and recovery science evolve. Short courses, credible readings, and scenario reviews keep practice current.
- Clear documentation. Keep scope statements, ground rules, incident protocols, and referral pathways updated and visible.
- Personal care rhythm. Sleep, movement, reflection, and community belong on the calendar. The work is demanding. Health sustains it.
- Ethical reminders at the door. Before each meeting, a brief pause helps: Support is not rescue. Ask before advice. Skills first, then support. Hold the frame.
How Organizations Can Choose Leaders Wisely
Selection processes should reflect the stakes. A short conversation is not enough. Organizations can protect groups by setting a clear bar.
- Screening and readiness checks. Ask about motivation, time margin, history of boundary keeping, and comfort with referral. Look for examples, not promises.
- Apprenticeship. Require observation, assisting, and co-facilitation before solo leadership. Readiness is demonstrated in practice.
- Written agreements. Role descriptions, availability windows, confidentiality terms, and referral policies should be signed and reviewed.
- Feedback loops. Establish simple ways for members to give private feedback on group process and leadership. Treat feedback as normal.
- Rotation and rest. Share leadership across a small bench. Plan breaks. Burnout prevention protects culture.
Conclusion
Advocacy and facilitation are not rewards for caring. They are disciplines. The right person in the right role reduces harm, models steadiness, and helps survivors move from reliance to confidence. The wrong person in the wrong role, even with a kind heart, can tilt a room toward dependence, drift, and quiet damage. Self-awareness, supervision, and structure are not accessories. They are safeguards.
A simple set of touchstones helps any aspiring helper decide and then keep deciding. Support is not rescue. Ask before advice. Skills first, then support. Hold the frame. Refer when needed. A person who can live those lines consistently, under feedback and within limits, is likely ready. A person who feels pulled to break them often, or who needs the room to meet their own unmet needs, is likely better placed in a different contribution. Either way, the work of care remains available. The best advocates and facilitators remember that the goal is not to be central. The goal is to help people stand.
Glossary
- Accountability — Owning actions, repairing errors, and keeping commitments.
- Advocate — A trained helper who supports victims by building capacity within clear limits.
- Advocacy — The disciplined practice of steady support that prioritizes skills, boundaries, and referrals.
- Apprenticeship — A staged path of observing, assisting, and co-facilitating before leading.
- Ask before advice — A consent check that precedes any suggestion in group or one-to-one settings.
- Boundary clarity — Explicit limits on time, role, and contact that protect members and leaders.
- Boundary modeling — Leaders demonstrating the limits they expect others to honor.
- Boundary spillover — Group work bleeding into private life through constant crisis contact.
- Burnout — Emotional and physical exhaustion caused by over-functioning or blurred roles.
- Capacity building — Teaching simple, repeatable tools so members can act independently.
- Control needs — Urges to direct others’ choices or pace, which undermine autonomy.
- Cultural humility — An adaptive stance that respects each member’s context and avoids assumptions.
- Documentation — Visible ground rules, scope statements, and protocols that keep practice clear.
- Dysphoria — The persistent wish for life to be different, which can push some toward rescuing or status in advocacy.
- Emotional regulation — The ability to feel and choose responses without escalation.
- Equal air-time — Structured sharing that distributes participation fairly.
- Feedback tolerance — The capacity to accept and use critique without defensiveness.
- Follow-through — Small, specific promises made and kept.
- Gossip and grievance loops — Side talk that erodes trust and divides the room.
- Ground rules — Written expectations for conduct, time, and confidentiality reviewed with the group.
- Hold the frame — Facilitator practice of protecting time, flow, and purpose.
- Inconsistency — Shifting rules or exceptions that create instability and resentment.
- Learn-first humility — Willingness to train, shadow, and adjust before seeking visibility.
- Leader readiness — A mix of stability, neutrality, time margin, and referral comfort.
- Listening first — Reflecting what is heard before offering options.
- Misaligned motivation — Reasons like status, revenge, or a need to be needed that bend the mission.
- Neutrality — Capacity to sit with hard stories without rushing to fix.
- Operations support — Behind-the-scenes work that enables programs without front-line exposure.
- Performance over process — A risk pattern where meetings become showcases instead of structured help.
- Personal care rhythm — Planned sleep, movement, and reflection that sustain the work.
- Physiological overload — Post-meeting symptoms such as insomnia or headaches that signal poor fit.
- Process over performance — A facilitator focus on flow, structure, and outcomes instead of self-display.
- Professional referral — Directing members to qualified providers for needs outside scope.
- Reflective practice — Routine review of what went well, what was hard, and what to adjust next time.
- Rescuing — Doing for others what they can learn to do themselves, which builds dependence.
- Rotation and rest — Planned sharing of duties and breaks to prevent burnout.
- Rule bending — Treating confidentiality, contact limits, or scope as optional.
- Savior identity — A self-image tied to fixing others and collecting gratitude.
- Scope — The defined limits of what an advocate or group can and cannot provide.
- Screening and readiness checks — Up-front questions and tryouts that test fit before leadership roles.
- Self-assessment — Ongoing review of fit, motives, and effects on health and relationships.
- Skills first — A standard that prioritizes teachable tools before comfort or advice.
- Social-club drift — When groups shift from recovery aims to companionship, slowing progress.
- Status seeking — Desire for profile or influence that distorts decisions.
- Steady presence — Reliability in attendance, timing, and communication.
- Stepped care — A pathway that matches needs to the right level of professional help.
- Story ownership — Sharing member details without consent.
- Time and energy margin — Realistic bandwidth to prepare, deliver, and debrief.
- Transparency — Open communication about rules, roles, and changes.
- Trauma spillover — Unprocessed personal trauma driving over-identification or reactivity.
- Unresolved trauma — Personal wounds that sit in the foreground and impair boundaries.
- Visibility first — Seeking titles or platforms before practice and supervision.
- Written agreements — Signed role descriptions, confidentiality terms, and referral policies that set expectations.
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A Question of Trust
At the SCARS Institute, we invite you to do your own research on the topics we speak about and publish, Our team investigates the subject being discussed, especially when it comes to understanding the scam victims-survivors experience. You can do Google searches but in many cases, you will have to wade through scientific papers and studies. However, remember that biases and perspectives matter and influence the outcome. Regardless, we encourage you to explore these topics as thoroughly as you can for your own awareness.
Statement About Victim Blaming
Some of our articles discuss various aspects of victims. This is both about better understanding victims (the science of victimology) and their behaviors and psychology. This helps us to educate victims/survivors about why these crimes happened and to not blame themselves, better develop recovery programs, and to help victims avoid scams in the future. At times this may sound like blaming the victim, but it does not blame scam victims, we are simply explaining the hows and whys of the experience victims have.
These articles, about the Psychology of Scams or Victim Psychology – meaning that all humans have psychological or cognitive characteristics in common that can either be exploited or work against us – help us all to understand the unique challenges victims face before, during, and after scams, fraud, or cybercrimes. These sometimes talk about some of the vulnerabilities the scammers exploit. Victims rarely have control of them or are even aware of them, until something like a scam happens and then they can learn how their mind works and how to overcome these mechanisms.
Articles like these help victims and others understand these processes and how to help prevent them from being exploited again or to help them recover more easily by understanding their post-scam behaviors. Learn more about the Psychology of Scams at www.ScamPsychology.org
Psychology Disclaimer:
All articles about psychology and the human brain on this website are for information & education only
The information provided in this and other SCARS articles are intended for educational and self-help purposes only and should not be construed as a substitute for professional therapy or counseling.
Note about Mindfulness: Mindfulness practices have the potential to create psychological distress for some individuals. Please consult a mental health professional or experienced meditation instructor for guidance should you encounter difficulties.
While any self-help techniques outlined herein may be beneficial for scam victims seeking to recover from their experience and move towards recovery, it is important to consult with a qualified mental health professional before initiating any course of action. Each individual’s experience and needs are unique, and what works for one person may not be suitable for another.
Additionally, any approach may not be appropriate for individuals with certain pre-existing mental health conditions or trauma histories. It is advisable to seek guidance from a licensed therapist or counselor who can provide personalized support, guidance, and treatment tailored to your specific needs.
If you are experiencing significant distress or emotional difficulties related to a scam or other traumatic event, please consult your doctor or mental health provider for appropriate care and support.
Also read our SCARS Institute Statement about Professional Care for Scam Victims – click here
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